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Quality Improvement Advisory (QIA) Council

​​​​​​​The purpose of the TBIW Quality Improvement Advisory (QIA) Council is to provide guidance and feedback to the West Virginia ​Department of Health and Human Resources, Bureau for Medical Services (BMS) and its contracted Utilization Management Contractor (UMC) in the development of an ongoing quality assurance and improvement system for the TBIW program.

QIA Council 2022 Me​etings 
QIA Council 2020 Meeting Update
QIA Council 2019 Meetings 
QIA Council 2018 Meetings

TBIW QIA Council Pro​cedures Handbook
TBIW QIA Cur​rent Memb​ers

TBIW QIA Coun​cil Membership Application

Annual Reports:
2023 QIA Coun​cil Annual Report
2022 QIA Cou​ncil Annual Report
2021 QIA Council Annu​al Report
2020 QIA Council Annual Report
2019 QIA Council Annual Report
2018 QIA Council Annual Report
2017 QIA Council Annual Report

Participant Surveys
2023 TBIW CA​HPS
2022 TBIW CAHPS
2021 TBIW CAH​PS
2020 TBIW CAHPS
2019 TBIW CAHPS
2018 TBIW CAHPS

TBIW QIA Council Meeting Minutes

​​2024 Minutes
May 16​, 2024

​​2023 Minutes
February 16, 2023
​​May 11, 20​23
​August 17, 202​3
Novem​ber 16, 2023

​2022 Minutes
​November 17, 2022
​August 18, 2022
M​ay 19, 2022
Februar​y 17, 2022

​2021 Minutes
February 11, 2021
May ​13​​, 2021
August 12, ​2021
November 18, 2021

2020 Minutes​ ​
February 13, 2020​
​May 14, 2020​ (Canceled due to COVID-19)
August 13, 2020​
​November 12​, 2020

2019 Minutes​ ​
February 14, 2019 Minutes
​May 9, 2019 Minutes​
​August 8, 2019 ​Minutes
​November 14, 2019 ​Minutes​
2018 Minutes​ ​
​February 8, 2018 Minutes
​​November 8, 2018 ​Minutes
​May 17, 2018 Minutes
​August 9, 2018 Minutes

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