Aged and Disabled Waiver (ADW) Program

Aged and Disabled Waiver Program (ADW) is a long-term care alternative that provides services that enable an individual to remain at or return home rather than receiving nursing home care. The goals and objectives of this program are focused on providing services that are person-centered, promote choice, independence, participant-direction, respect, and dignity and community integration.

 For more information, contact: 

Program Manager, ADW Program
LuAnn Summers, MS, LPC, 
Bureau for Medical Services
350 Capitol Street, Room 251
Charleston, WV 25301
Phone:  (304) 356-4913
Fax:  (304) 558-4398
Email:  LuAnn.S.Summers@wv.gov

ADW Operations Agency (OA)
Bureau of Senior Services (BoSS)
Arlene Hudson, Director of Medicaid Operations
1900 Kanawha Blvd., East
Charleston, WV 25305
Phone: (304) 558-3317 or 1-866-767-1575
Fax: (304) 558-6647
 

​BoSS Department Contacts:

Incident Management Reporting, Quality Initiatives and Quality Council Information
Cecilia Brown, Program Manager
Phone: (304) 558-3317 ext.122
Email: Cecilia.A.Brown@wv.gov


Personal Options (self-direction in the ADW) Information and ADW Complaints
Tami Lee Shamblin, Program Manager
Phone: (304) 558-3317 ext. 134
Email:  Tami.L.Shamblin@wv.gov 

​ADW Hearings/Closures
Tamra Grueser, RN, Hearing Coordinator
Phone: (304) 558-3317 ext. 137
Email:  Tamra.R.Grueser@wv.gov

ADW Transfers
Cathy Richardson, Transfer Coordinator
Phone: (304) 558-3317 ext. 118
Email: Cathy.J.Richardson@wv.gov
​ADW Participant Enrollment/Monthly Reports
Barbara A. Paxton, Coordinator
Phone: (304) 558-3317 ext. 147
Email: Barbara.A.Paxton@wv.gov


ADW Continuing Certification 
Jackie Morley
Phone: (304) 558-3317 ext. 155
Email:  Jackie.R.Morley@wv.gov

ADW Utilization Management Contractor (UMC):
KEPRO 
1007 Bullitt Street, Second Floor
Charleston, WV 25301
Phone: (304) 723-7811
Fax:  (866) 212-5053
Email:  WVADWaiver@kepro.com
KEPRO Healhcare Website

Authorization Verification
KEPRO at (844) 723-7881

For information regarding the Pre-Admission Screening process or to schedule an appointment contact:
KEPRO at (844) 723-7811

ADW Managed Enrollment List Questions/Training
Phone: (844) 723-7811

Billing Questions
DXC Technology (formerly Molina Healthcare Solutions) at (304) 348-3360 or (888) 483-0793

 

 


 

350 Capitol Street | Room 251 | Charleston, WV 25301 | Phone: (304) 558-1700 | Contact Us | Site Map