• Find Child Care

    Need to find a licensed child care agency click here.

  • Adoption

    Interested in adopting a West Virginia child click here.

  • Customer Reporting Service Center

    Need to ask questions or make changes to your SNAP or Medicaid benefits? Call 1-877-716-1212.

  • inROADS

    Need to apply for or review your benefits offered by the state of West Virginia click here.


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                For more information about reporting abuse and neglect, click here.




To ask questions or make changes to your SNAP or Medicaid benefits call the Customer Services Center at 1-877-716-1212.

You now have the convenience and security to report changes, apply for benefits and complete reviews all from your My InROADS Account.  Log on at www.wvinroads.org today.

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Please see the link below regarding Advertisement for SNAP-ED Course.
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TANF State Plan 2021 Public Comments
The following TANF State Plan will be available for public comments until December 10, 2020. Comments may be submitted on tanfcomments@wv.gov, by mail DFA Policy  350 Capitol St, Rm B-18. Charleston, WV 25302 or  by calling (304)356-4619.  Please click link below for viewing of TANF State Plan.

WVDHHR filed proposed rules for 2021 Legislative Session with the Office of the Secretary of State for 78 CSR 2, Child Placing Agencies Licensure; 78 CSR 3, Minimum Licensing Requirements for Residential Child Care and Treatment Facilities for Children and Transitioning Adults and Vulnerable and Transitioning Youth Group Homes and Programs in West Virginia; and 78 CSR 27, Procedure to contest the substantiation of child abuse or neglect.  They are available at the following links.
Public comments will be accepted until July 31, 2020.  Comments may be mailed or emailed to april.l.robertson@wv.gov or April L. Robertson, One Davis Square, Suite 100 East, Charleston, WV 25301.
For additional information and news alerts for Kinship and Relative providers please visit the following link: www.missionwv.org/kinship
Yesterday the following message was placed on inROADS regarding the upcoming February 3, 2020 PATH implementation.
Coming soon! West Virginia inROADS is changing to West Virginia People's Access to Help (WV PATH) on Monday, February 3, 2020. WV PATH mirrors the capabilities of inROADS; however, it will have a new look and feel for applying for benefits, reporting changes, and reviewing benefit information. The launch of WV PATH means you will create a new username and password. You will receive an email with instructions on how to create your WV PATH credentials if you have identified an email address in your inROADS account. Otherwise, on or after February 3, please access WV PATH at https://www.wvpath.org/ and select SIGN IN at the top of the screen to create your new account. If you need help using WV PATH, customer service will be available to assist you at 1-844-451-3515. Note: Draft applications for benefits must be completed and submitted prior to January 31, 2020. Any draft applications that have not been submitted will need to be recreated in WV PATH on or after Monday, February 3, 2020.
The Bureau for Children and Families released The Study of Kinship Care Families October 2019 conducted by Second Chance, Inc through a grant from Casey Family Programs. The purpose of the study was to gain recommendations for improving services provided for kinship/relative foster care families. The study fulfills the requirements of House Bill 2010 (WV Code §49-2-111b) and addresses delays in foster care certification, payment options for relatives/kin and specific supports needed to best meet the needs of relative/kinship families involved with DHHR.
Please find below the FAQ document for transitioning foster care youth to managed care.  This document will continue to be updated as new questions are posed and addressed.  

Become a DHHR CPS Worker: This video has been created to help explain the day to day duties and responsibilities of a Child Protective Service Worker. Click on this link to watch the video


West Virginia Weatherization Public Hearing Plan (New)


West Virginia Weatherization Assistance Program (WAP) 

 Attention Members!  Understanding Letters you may receive from the Internal Revenue Service (IRS).  Click here for additional information.  


Find it Fast:


New Income Maintenance Manual


Local DHHR County Directory (or see map)
Community Service Managers Directory
Regional Office Staff Directory

Upcoming Events

Welcome to our new website! It is our objective to make you aware of all planned events throughout the state offered by the Bureau for Children and Families.

We are currently updating our events section. Please check back with us to see the exciting events to come.

Locate a DHHR Office

in your county
Select your county on the map to the right, or click here for a list of all counties.