Substance Misuse Service Mapping
The West Virginia Department of Health and Human Resources, Office of Drug Control Policy has developed an interactive map of West Virginia's treatment and recovery resources. This tool allows residents to search resources by county, program, type and gender, and by the American Society of Addiction Medicine (ASAM) levels of care. To access their map, visit their WEBSITE
The Substance Abuse and Mental Health Services Administration (SAMSHA) is the agency within the U.S. Department of Health and Human Services. SAMSHA's goals are to reduce the impact of substance misuse and mental illness on America's communities and to provide leadership and resources to advance mental and substance misuse disorder prevention, treatment and recovery services.
SAMSHA has developed an interactive map that will allow the user to find treatment facilities and programs in the United States and U.S. Territories for mental health and substance misuse disorders. To access the SAMSHA FInd Treatment Locator, click HERE
Domestic Violence NATIONAL HOTLINE: 1-800-799-SAFE
In 1989 the legislature established the Family Protection Services Board to assure programs working towards the elimination of domestic violence are adequately funded and provide quality services to victims.
You can visit the West Virginia Coalition Against Domestic Violence website to locate a program and outreach office nearest you.
You can also view information from the National Coalition Against Domestic Violence.
The West Virginia Department of Health and Human Resources provides homeless services to West Virginia citizens when such services are appropriate and available under the circumstances. These services include:
-assessing an applicant's claim for homeless services
-providing emergency food, shelter and medical care to a homeless individual
-developing an individual service plan defining goals and services that help the homeless individual
-working with state and community organizations in developing and providing services that are reasonable and
cost effective cost effective
You can visit the Homeless Shelter Directory to find a shelter nearest to you.
Child Abuse Prevention Programs
To learn more about child abuse prevention programs in West Virginia visit the Prevent Child Abuse West Virginia website by Team for West Virginia. This site also contains information about
Strengthening Families-The Bureau for Children and Families also works closely with the Office of Maternal Child and Family Health on the Maternal Infant Early Childhood Program (MIECHV) designated by the Governor as the agency to receive the Affordable Care Act home visitation dollars.
You can also visit the Strengthening Families home visitation program for more information.
Circle of Parents-a national network of parent-led, self help groups where parents and caregivers share ideas, celebrate successes, and address the challenges surrounding parenting.
Partners in Prevention-a model based on the belief that child well-being hinges on the capacity of local communities to support families and protect children.
To find a list of available social services in your county view a quick list of Family Resource Networks and community resource guides.
You can download a PDF copy of the contact person for the Family Resource Center in each county. To view the Family Resource Center Map, click here.
West Virginia Children's Trust Fund
The West Virginia Children's Trust Fund (CTF) raises money for innovative programs in communities all over the state. Please visit their website to learn more about making donations.
Resources for Infants
To find information and tips on ways to keep babies safe while sleeping please visit SafeSoundBabies.com.
To find information about Shaken Baby Syndrome please visit The National Center on Shaken Baby Syndrome.
Virginia 211 (WV 211)
In many states, dialing “211”
provides individuals and families in need with a shortcut through what can be a
bewildering maze of health and human service agency phone numbers. By
simply dialing 211, those in need of assistance can be referred, and sometimes
connected, to appropriate agencies and community organizations.
Dialing 211 helps direct callers to
services for, among others, the elderly, the disabled, those who do not speak
English, those with a personal crisis, those with limited reading skills, and
those who are new to their communities. West Virginia 211 can be
accessed in several different ways and is operational 24 hours a day, 7 days a
week. To contact someone at WV 211 you can dial 2-1-1 or text your zip code to
898-211. You can also access online chat through their website at http://www.wv211.org/ .
Virginia 211 keeps an accurate and comprehensive database that you can use to
find health and human services to meet your needs. Our database allows you to
browse hundreds of health and human services online, learn about specific
programs, intake requirements, eligibility, operation hours and more. The
database also has information on disaster related services. The database can be
located by clicking
program is collaborative project of the United Ways of West Virginia.
How 211 Works
211 works a bit like 911.
Calls to 211 are routed by the local telephone company to a local or regional
calling center. The 211 center’s referral specialists receive requests
from callers, access databases of resources available from private and public
health and human service agencies, match the callers’ needs to available
resources, and link or refer them directly to an agency or organization that
Types of Referrals Offered by
- Basic Human Needs Resources – including food and clothing banks,
shelters, rent assistance, and utility assistance.
- Physical and Mental Health Resources – including health insurance
programs, Medicaid and Medicare, maternal health resources, health insurance
programs for children, medical information lines, crisis intervention services,
support groups, counseling, and drug and alcohol intervention and
- Work Support – including financial assistance,
job training, transportation assistance and education programs
- Access to Services in Non-English
Languages - including
language translation and interpretation services to help non-English-speaking
people find public resources (Foreign language services vary by location
- Support for Older Americans and
Persons with Disabilities –
including adult day care, community meals, respite care, home health care,
transportation and homemaker services.
- Children, Youth and Family Support – including child care,
after-school programs, educational programs for low-income families, family
resource centers, summer camps and recreation programs, mentoring, tutoring and
- Suicide Prevention – referral to suicide
prevention help organizations. Callers can also dial the following
National Suicide Prevention Hotline numbers which are operated by the Substance
Abuse and Mental Health Services Administration of the U.S. Department of
Health and Human Services:
- 1-800-273-TALK (1-800-273-8255)
- 1-800-SUICIDE (1-800-784-2433)
- 1-888-SUICIDE (1-888-784-2433)
- 1-877-SUICIDA (1-877-784-2432) (Spanish)