For more information about reporting abuse and neglect, click here.
To ask questions or make changes to your SNAP or Medicaid benefits call the Customer Services Center at 1-877-716-1212.
You now have the convenience and security to report changes, apply for benefits and complete reviews all from your My InROADS Account. Log on at www.wvinroads.org today.
Wayne County Office’s main phone line is out of service. Please use the following number to contact the Wayne County office:
Alternate phone lines for assistance:
DHHR Client Services: 1-800-642-8589
DHHR Abuse/Neglect hotline: 1-800-352-6513
The Bureau for Children and Families released The Study of Kinship Care Families October 2019 conducted by Second Chance, Inc through a grant from Casey Family Programs. The purpose of the study was to gain recommendations for improving services provided for kinship/relative foster care families. The study fulfills the requirements of House Bill 2010 (WV Code §49-2-111b) and addresses delays in foster care certification, payment options for relatives/kin and specific supports needed to best meet the needs of relative/kinship families involved with DHHR.
Please find below the FAQ document for transitioning foster care youth to managed care. This document will continue to be updated as new questions are posed and addressed.
Managed Care Organization FAQ
Become a DHHR CPS Worker: This video has been created to help explain the day to day duties and responsibilities of a Child Protective Service Worker. Click on this link to watch the video
West Virginia Weatherization Public Hearing Plan (New)
West Virginia Weatherization Assistance Program (WAP)
Attention Members! Understanding Letters you may receive from the Internal Revenue Service (IRS). Click here for additional information.