About Us

​Jeffrey M. Pack, Commissioner
Contact Information:

Address:     350 Capitol Street, Room 730

                    Charleston, WV 25301
Telephone: (304) 205-6357

Mission Statement
The Bureau for Children and Families provides an accessible, integrated, comprehensive quality service system for West Virginia's children, families, and adults to help them achieve maximum potential and improve their quality of life.
West Virginia's children, families and adults have achieved well-being, safety and independence. 


We believe:

Our children, families and adults will be safe, healthy, supported by their communities, and successful

Our Customer Services will be respectful and responsive

Our employees will be safe, supported and engaged in the improvements at the Bureau

Our decisions will be data-driven and fiscally responsible