WVFH will be working together
with the West Virginia Department of Health and Human Resources’ (DHHR) Bureau
for Medical Services (BMS) on a smooth transition of its approximately 60,000
members to other West Virginia Medicaid Managed Care Organizations, and to
complete the terms of the current contract.
WVFH entered the West Virginia
Medicaid market five years ago with the goal of delivering high-quality, cost-effective services to eligible
managed care Medicaid members in the state.
After four contract renewals, and significant analysis, WVFH has
decided to exit the West Virginia Medicaid market.
“We have had an extremely
collaborative relationship with the State in serving the West Virginia Medicaid
community during this time,” said Chad Piper, president, West Virginia Family
Health. “We are committed to assuring
that all of our members, providers and interested parties experience no disruption
in service or support, and appreciate the opportunity to work together with
DHHR and BMS so that the transition is as smooth, orderly and effective as
“DHHR appreciates West Virginia
Family Health for the services provided to the State of West Virginia,” said
Bill J. Crouch, Cabinet Secretary of DHHR.
“Our Bureau for Medical Services, led by Commissioner Cindy Beane, is committed to
ensuring a seamless transition for the approximately 60,000 West Virginia
Medicaid members under this plan and stands ready to assist them in selecting
another Medicaid managed care company for their health care needs.”
West Virginia Medicaid members currently enrolled in WVFH may call 1-800-449-8466 or visit https://www.mountainhealthtrust.com/ to enroll in another plan prior to June 30, 2019. WVFH members will be receiving additional information by a letter to be sent next week.
About West Virginia Family Health (WVFH)
West Virginia Family Health (WVFH), a Medicaid managed care organization operating in all 55 counties in West Virginia, delivers high-quality, cost-effective services to eligible Medicaid managed care members. Based in Parkersburg, W.Va., the organization’s mission is to provide its members with access to the primary and specialty care they need quickly and professionally in a positive, nurturing setting in their local communities. For more information about WVFH and its services, visit www.wvfh.com.
About DHHR’s Bureau for Medical Services
DHHR’s Bureau for Medical Services is committed to administering the Medicaid Program, while maintaining accountability for the use of resources in a way that assures access to appropriate, medically necessary, and quality health care services for all members. For more information, visit dhhr.wv.gov/bms.