1.0 General Administration

2.0 Eligibility and Certification

3.0 Food Delivery System

4.0 Food Package Description Tailoring

5.0 Nutrition Services

6.0 Financial Management

7.0 Outreach

8.0 Vendor Management

9.0 Local Agency Monitoring

10.0 Coordination of Services

11.0 Training

WIC Forms

 Chapter 1: General Administration

• 1.01 Use of Policy and Procedure Manual
• 1.02 Channels of Communication
• 1.02 Channels of Communication, Attachment #1
•  1.03 Confidentiality
•  1.03 Confidentiality, Attachment #1 
•  1.03 Confidentiality, Attachment #2
•  1.04 Record Retention 
• 1.05 Chart Organization
• 1.06 Participant Sanctions
• 1.06 Participant Sanctions, Attachment #1
• 1.07 Fair Hearing Policy for Applicants and Participants
• 1.08 Civil Rights
• 1.08 Civil Rights, Attachment #1
• 1.09 Waiting List Management 
• 1.10 Disaster Policy and Coordination
• 1.10 Disaster Policy and Coordination, Attachment #1 
• 1.11 Prevention and Detection of Dual Participation 
• 1.12 Access for Employed and Rural Persons
• 1.13 Appointment Show Rate
• 1.14 No Smoking 
• 1.15 Comment Form Policy
• 1.16 Local Agency Responsibilities
• 1.17 Fair Hearing Policy for Local Agencies
• 1.17 Fair Hearing Policy for Local Agencies, Attachment #1
• 1.18 Separation of Duties
• 1.18 Separation of Duties, Attachment #1
• 1.19 WIC Staff Training
• 1.19 WIC Staff Training, Attachment #1
• 1.19 WIC Staff Training, Attachment #2
• 1.19 WIC Staff Training, Attachment #3
• 1.19 WIC Staff Training, Attachment #4
• 1.20 National Voter Registration Act of 1993
• 1.21 Local Agency Comments on Draft Policies
• 1.22 Patient Flow Analysis
• 1.22 Patient Flow Analysis, Attachment #1
• 1.22 Patient Flow Analysis, Attachment #2 
• 1.23 Supply Ordering
• 1.24 Equipment Work Request
• 1.24 Equipment Work Request, Attachment #1
• 1.25 Racial Classification 
• 1.26 Security Policy
• 1.26 Security Policy, Attachment #1
• 1.27 Conflict of Interest
• 1.27 Conflict of Interest, Attachment #1
• 1.28 Transportation for WIC Participants 

 Chapter 2: Eligibility and Certification

• 2.01 Certification of Participants
• 2.02 Priority System
• 2.04 Residency Requirements
• 2.05 Time Frames for Processing Applicants 
• 2.06 Income Eligibility Requirements
• 2.06 Income Eligibility Requirements, Attachment #1
• 2.07 Certification of Foster Children
• 2.08 Certification Periods
• 2.09 Notification of Ineligibility 
• 2.10 Notification of Participant Rights and Responsibilities 
• 2.11 Nutrition Risk Criteria
• 2.12 Anthropometric Measurements 
• 2.13 Hematological Testing
• 2.13 Hematological Testing, Attachment #1
• 2.14 Verification of Certification (VOC) Cards
• 2.15 Certification of Priority II Infants
• 2.16 Infant Mid-Certification Follow-Up 
• 2.17 Verification of Participant Identification 
• 2.18 Services to Persons Affiliated with Institutions and Homeless Facilities
• 2.18 Services to Persons Affiliated with Institutions and Homeless Facilities, Attachment #1 
• 2.19 Electronic Signatures for the Competent Professional Authority (CPA)
• 2.19 Electronic Signatures for the Competent Professional Authority (CPA), Attachment #1  
• 2.20 Immunization Screening and Referral 

  Chapter 3: Food Delivery System

• 3.01 Introduction
• 3.02 Security of eWIC Benefit Cards
• 3.03 Food Instrument Reconciliation 
• 3.05 eWIC Benefit Card Issuance
• 3.06 Voiding eWIC Benefits
• 3.06 Voiding eWIC Benefits, Attachment #1
• 3.07 Lost, Stolen, and Damaged eWIC Benefit Cards
• 3.09 Remotely Issuing Electronic Benefits and E-Mailing the Shopping List
• 3.11 eWIC Card Holder
• 3.12 Parent/Guardian Two (2), Caretaker and Proxy Authorization
• 3.14 eWIC Benefit Inventory
• 3.15 eWIC Benefits for the Breastfed Infant
• 3.16 Special Formula Distribution System

  Chapter 4: Food Package Description/Tailoring

• 4.01 WIC-Approved Food List
• 4.02 Standard Contract Formula
• 4.03 Ready-to-Feed Infant Formula
• 4.04 Infant Food Package- Birth through Eleven Months  
• 4.05 Children 1 through 4 Years
• 4.06 Pregnant Women
• 4.07 Breastfeeding Women 
• 4.08 Postpartum Non-Breastfeeding Women
• 4.09 Food Package III- Women, Infants and Children with Qualifying Medical Conditions 

  Chapter 5: Nutrition Services