Medicaid Tobacco Cessation Services

​West Virginia Medicaid members have access to the West Virginia Tobacco Quit Line which offers:

  • One-on-one proactive coaching for tobacco users who are ready to quit
  • Information on tobacco dependence for health care professionals
  • Information about local resources to help tobacco users quit
  • Nicotine Replacement Therapy (NRT) including patches, gum, lozenges and Chantx
  • Four free proactive coaching calls
  • Unlimited reactive coaching calls
  • Free educational materials and personalized quit plan

Quitline hours of operations are flexible to meet nearly everyone's needs. Coaches are available Monday through Friday 8:00 a.m. to 8:00 p.m.; Saturday and Sunday 8:00 a.m. to 5:00 p.m. eastern standard time.  The number to call is 1-800-Quit-Now or 1-877-966-8784.

Medicaid member covered by one of the four Managed Care Organizations (MCO) must call their MCO for information concerning the Tobacco Cessation Program Coverage:

  • Coventry Health Care of West Virginia - 1-888-348-2922
  • Health Plan of the Upper Ohio Valley - 1-888-613-8385
  • Unicare - 1-800-782-0095
  • West Virginia Family Health - 1-855-412-8001
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