Department of Human Services WV Bureau for Medical Services
Department of Human Services
WV Bureau for Medical Services
Department of Human Services
WV Bureau for Medical Services

Prior Authorizations

​​​Prior Authorization requires physicians and other health care professionals to obtain advance approval from Medicaid's Utilization Management vendor before a specific service is given to a member to qualify for payment coverage.


Gold Card Program

The Gold Card Program allows certain providers to be exempt from most prior authorization if they have a 90% prior authorizations approval rate over a six-month​​ period.   

If a group of providers share an office, only the performing provider that reached the Gold Card status will be eligible.

Any service that requires step therapy, will continue to require completion of the step therapy.  If the step therapy was unsuccessful, then the provider may continue with the prior authorization process indicating the medication and/or therapies which have been attempted and failed. 

Prior A​​uthorizations should be submitted electronically.

Note: ​Gold Card Status does not remove fiscal authorizations for adult dental providers.

​Prior Authorization Service List​
Quick Reference for Prior Authorizations clic​k here​.
List of services which require prior approval is available to both providers and members:


Managed ​Care Organizations Prior Authorization Links​​
Aetna Better Health of WV​
The Health Plan
Highmark of West Virginia
Unicare