​​​​​The Bureau for Medical Services recognizes three types of transportation services:

  • Air ambulance;
  • ​Ground ambulance; and
  • Non-ambulance, non-emergency medical transportation.

Arrangements for non-emergency, non-ambulance transportation of Medicaid members will be made by BMS’ contracted statewide transportation broker, Modivcare​. On September 1, 2018, Modivcare (formerly Logisticare) became the new non-emergency medical transportation (NEMT) manager for West Virginia. Modivare is contracted to provide excellent customer service and high-quality, safe and reliable transportation to your covered services. 

For members who use gas mileage reimbursement, a Modivcare Gas Mileage Reimbursement Trip Log will be included in your welcome letter from Modivcare. Effective September, 1, 2018, gas mileage reimbursement will be limited to the nearest medically appropriate and qualified provider not to exceed 125 miles from the member's home in-state or within 30 miles​ of the West Virginia border. When comparable may be obtained at a facility closer to the member's home than the one chosen, mileage reimbursed is limited to the distance to the nearest facility. 

Ambulance Fee Schedule
Gas Mile​age Reimbursement Form
Non-emergency, non-ambulance transportation (NEMT) Information for Members
Non-emergency, non-ambulance transportation (NEMT) Information for Providers
Fingerprint Facilities


For more information contact Modivcare​ at 1-844-549-8353.


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