• Find Child Care

    Need to find a licensed child care agency click here.

  • Adoption

    Interested in adopting a West Virginia child click here.

  • Customer Reporting Service Center

    Need to ask questions or make changes to your SNAP or Medicaid benefits? Call 1-877-716-1212.

  • inROADS

    Need to apply for or review your benefits offered by the state of West Virginia click here.


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                For more information about reporting abuse and neglect, click here.


To ask questions or make changes to your SNAP or Medicaid benefits call the Customer Services Center at 1-877-716-1212.

You now have the convenience and security to report changes, apply for benefits and complete reviews all from your My InROADS Account.  Log on at www.wvinroads.org today.

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Become a DHHR CPS Worker: This video has been created to help explain the day to day duties and responsibilities of a Child Protective Service Worker. Click on this link to watch the video


West Virginia Weatherization Public Hearing Plan (New)

West Virginia Weatherization Assistance Program (WAP)


TANF State Plan Comments Period

FY 2018 State Plan for Temporary Assistance for Needy Families (TANF) is available for public comment through December 8, 2017.  Comments regarding the TANF plan design and services provided may be submitted by writing to the Division of Family Assistance, 350 Capitol Street, Room B-18, Charleston WV, 25301-3705 or online at Monica.a.hamilton@wv.gov.
Attention Members!  Understanding Letters you may receive from the Internal Revenue Service (IRS).  Click here for additional information.

As of August 12, 2016 the Harrison County DHHR office relocated to the new State Office Building in Clarksburg, WV. The new address is 153 W. Main Street in Clarksburg, 2nd Floor,  WV 26302.

Attention SNAP recipients ages 18-49 without dependents and without an exemption in Berkeley, Cabell, Harrison, Jefferson, Kanawha, Marion, Monongalia, Morgan and Putnam counties: Effective April 30, 2016, you must meet a work or education requirement for a monthly average of 20 hours per week in order to continue receiving SNAP benefits.  To avoid risk of losing your benefits, please report your employment status to your DHHR case worker or call 1-877-716-1212 no later than April 30, 2016Please check with your DHHR case worker to determine whether you qualify for an exemption. Click here for additional information.

Find it Fast:


New Income Maintenance Manual

Manual Change 761 (New) effective  July 1, 2018

Local DHHR County Directory (or see map)
Community Service Managers Directory
Regional Office Staff Directory

Upcoming Events

Welcome to our new website! It is our objective to make you aware of all planned events throughout the state offered by the Bureau for Children and Families.

We are currently updating our events section. Please check back with us to see the exciting events to come.

Locate a DHHR Office

in your county
Select your county on the map to the right, or click here for a list of all counties.