Department of Human Services WV Bureau for Medical Services
Department of Human Services
WV Bureau for Medical Services
Department of Human Services
WV Bureau for Medical Services

Attention Providers! Payment Error Rate Measurement (PERM) Webinars Announced!

2/24/2022

​​​​The Centers for Medicare and Medicaid Services (CMS) Payment Error Rate Measurement (PERM) program is excited to present the Provider Education Webinars!

PERM is planning to host provider education webinars for Cycle 2 providers in the next few weeks. The purpose is to offer educational opportunities to Medicaid and Children’s Health Insurance Program (CHIP) providers to enhance understanding of the specific provider responsibilities during the PERM cycle. 

The following topics will be featured in the presentation:

  • The PERM process and provider responsibilities during a PERM review
  • Recent trends, frequent mistakes and best practices
  • The Electronic Submission of Medical Documentation, esMD program

Listed below are the three dates and times that webinars will be offered. Please note, all three webinars will consist of the same information covering the topics mentioned above. The webinar sessions will be recorded and one of the sessions will be uploaded to the PERM website. Providers that have questions following the webinars or throughout the cycle can send them to the PERM Review Contractor’s email address at PERMRC_Providerinquiries@nciinc.com


  1. Tuesday, April 12, 2022, 1:00pm – 2:00pm
  2. Wednesday, April 13, 2022, 3:00pm – 4:00pm
  3. Thursday, April 14, 2022, 4:00pm – 5:00pm

 To register, please click​ here. 
(Registration closes April 10, 2022 at 5 p.m. ET.)

Have questions? Please email PERMRC_ProviderInquiries@nciinc.com.

Want more information about PERM? Please click here. 



Contact Information

Please email: PERMRC_Providerinquiries@nciinc.com.