Service Providers



Active FACTS Module: Provider Look Up System (PLUS)

FACTS PLUS allows registered Providers to view information about their services provided via the statewide FACTS system.  If you are providing services to West Virginia clients through the FACTS system, you may request a FACT PLUS account.  You will be notified about your application once it has been evaluated by FACTS staff.

About the Families and Children Tracking System of West Virginia

FACTS (Families and Children Tracking System) is a large customized statewide automated Case Management System for all Child Welfare and Adult Services Programs. FACTS was established for the Administration of Title IV-E Chld Welfare Programs (child protective services, foster care services, independent living services, family preservation services, and adoption services).  Go to FACTS PLUS.