Performance Management and Quality Improvement

Today, more than ever, there is growing interest, awareness, and momentum for the promise of performance management and quality improvement. Other sectors – such as industry, healthcare organizations, and business – have successfully used these concepts and tools to improve service delivery and process performance. In public health settings, performance management and quality improvement tools are being promoted and supported as an opportunity to increase the effectiveness of public health agencies, systems, and services.

WV Public Health System Standards
The Core Public Health Functions Steering Committee developed the framework for the Essential Services in 1994. This steering committee included representatives from US Public Health Service agencies and other major public health organizations.

The Essential Services provide a working definition of public health and a guiding framework for the responsibilities of local public health systems.
Public Health System Standards

WV QI Model
The Performance Center is currently working with all Offices within th Bureau for Public Health to identify QI projects that may help to imiprove proceses and efficiences. Check back for more information.

Education and Training
The Performance Center has utilized the Public Health Foundation to offer Quality Improvement Symposiums for the Bureau for Public Health and Local Health Departments. Initial trainings occurred in July and August of 2012 and will continue to build a culture of Quality Improvement in our Health Departments.

A Train the Trainer series was also offered in collaboration with the Public Health Foundation to assist in training Quality Improvement Champions throughout the public health workforce in West Virginia.