How to Activate My S-EBT Card

If your child is eligible for S-EBT benefits you will be sent a new S-EBT card in the mail.

The card will arrive in a white window envelop with a Sioux Falls, SD return address and will be addressed to the eligible child.

First, you will be sent an approval letter from DoHS that provides the case number. Do not throw away.

Then you will receive an envelope that contains the S-EBT card. The envelope will not be marked with DoHS information, so please careful to not mistake this as "junk mail".

To activate your new S-EBT card: 

Phone (Quick and Easy Way)

Call 1-866-545-6502 and follow all prompts.

Enter the 16-digit number on the front of the card
Enter the date of birth for the cardholder’s name (Date of birth must be in the following format MM/DD/YY)
Enter the case number that was provided to the cardholder in a separate letter
Select a four-digit PIN

You will hear a confirmation that the card has been activated.

Online

1. Visit www.ebtedge.com

2. Select Cardholder Login

3. Register

4. Follow All Prompts

Enter the 16-digit number on the front of the card
Enter the date of birth for the cardholder’s name (Date of birth must be in the following format MM/DD/YY)
Enter the case number that was provided to the cardholder in a separate letter
Select a four-digit PIN

Important: You MUST create a PIN to activate the card.

If you do not create a PIN the card will not activate and you will not be able to use card. Do not skip this step!

The Office of EBT does not maintain the www.ebtEDGE.com website. If you have trouble logging in after registering your card, use the Trouble Signing In? link found under the LOGIN button for assistance.

Important:

If eligible, your child will receive a letter from DoHS informing you of the benefit and benefits will then be loaded onto the new S-EBT card.

If you need a replacement, please call 1-866-545-6502 and select Option 2 for Lost/Stolen/Damaged Cards.

DO NOT DISCARD S-EBT CARD - Be sure to keep S-EBT card in a safe location even after funds have been used.

​​​How to Activate My S-EBT Card

How to Activate My S-EBT Card