Beware of active scams in which thieves are using card-swiping machines to steal personal information from debit and credit cards. In some cases, skimmers have been used to steal EBT card information. The thieves clone client EBT cards and are able to access and steal the benefits. Look for cameras focused on the ATM and any unusual mechanisms in the area where you slide your card. Report any suspicious activity to the ATM owner and to your local authorities.
The State of West Virginia does not offer a smartphone application (app) for EBT.