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EBT Updates

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 FRAUD ALERT: USDA Warns of Scams Targeting SNAP Recipients. Click here to learn more.

We encourage cardholders to access their information through the Cardholder Portal at www.ebtEDGE.com or by using the FIS ebtEDGE mobile app. 


​The Cardholder Portal and the ebtEDGE Mobile Application work together, providing cardholders a way to simplify life and stay in the know.
When using both the Cardholder Portal and the FIS ebtEDGE Mobile App users are able to:

  • View their account information in English or Spanish.

  • Check their balance.

  • Choose their PIN.

  • Add/Update Security Codes (adding extra protection).

  • ​See their transaction history for at least the last 30 days.

  • Print their transaction history.

  • Search for retailers in their area.

  • ​View training material.



Visit these pages for more information - Cardholder Portal and FIS ebtEDGE Mobile App.

If you need to report a lost/stolen/damaged card or request a new card you will need to call the EBT Helpline at 1-866-545-6502.
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​Online Food Purchasing and EBT - Online Food Purchasing for SNAP is now available​ at Amazon, Aldi, Giant Eagle and Walmart.  
Please visit our SNAP-Online Food Purchasing page for more information.
​S-EBT -The Summer Electronic Benefit Transfer (S-EBT) Program provides grocery-buying benefits to low-income families with school-aged children during the summer months when schools are closed. S-EBT for the school year 2023-2024 has the following guidelines:
PATHWAY 1:
  1.Your household receives another public benefit (such as SNAP)
  2.Your household completed a school meals application and qualified for free or reduced-price school meals in the 2023-2024 school year
  3.Your child attends a CEP school in WV where they cannot collect free/reduced-price​ applications and your household does not receive another public benefit-however, you                believe your household meets the income criteria to be designated as "low-income"
PATHWAY 2:
  1. Your child is a WV resident between ages 6-17 and your household receives a qualifying public benefit (such as SNAP). This pathways does not depend upon the type of school your child attends, but the household MUST be a public benefit-receiving household

For more information about 2023-2024 S-EBT Benefits, please visit wvde.us/wv-sebt/​
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