Department of Human Services WV Bureau for Medical Services
Department of Human Services
WV Bureau for Medical Services
Department of Human Services
WV Bureau for Medical Services

Program Contact Information

For information concerning procedure codes and diagnosis codes refer to Chapter 100, General Information.

​Service ​Person or Company ​Phone Number ​Fax Number
​Private Duty Nursing Program Manager ​Miranda Walker, Program Manager
Bureau for Medical Services
350 Capitol Street, Room 251
Charleston, WV 25301
​304-352-4221 ​304-558-1542
​Claims Processing ​Fiscal Agent - Gainwell Technology
PO Box 3766
Charleston, WV 25337
​888-483-0793 Providers
888-483-0797  Members
​304-348-3380
​Prior Authorization KEPRO
Medical Reviewer
1007 Bullitt Street
Charleston, WV 25301
​1-800-346-8272, ext. 4401 ​1-844-633-8430
Note: Prior authorization requests must be submitted electronically and/or fax