Normal High Contrast  Change Font Size  Facebook Twitter
Facebook Twitter

Member/Provider Info

​​​​ ​​​​​​​​​How to Apply to open a PC Provider Agency ​
ADW/T​​B​I​W/P​C​ Pr​​​​​o​​​v​i​d​e​​r​​ ​FA​Qs
​​​

Coronavirus 2019 (COVID-19) Alerts:
ARPA Agreed Up​on Procedures for Review July 26, 2024
West Virginia Americ​an Rescue Plan Act (ARPA) FAQs July 3, 2024
Bureau for Medical ​Services Signature Chart June 1, 2023
Personal Care Serv​ices Rate Change Memo March 28, 2023
Temporary Rate Increase Memo November 2, 2022
Temporary ​Rate Increase Memo October 28, 2022
American Rescue Plan Act (ARPA) PC Temporary Rate Increase and Attestation ​
COVID Form Signature​ Req​uirements 
HCBS Rate Increase October 28, 2022
Home and Community-Based Services (HCBS)​ Rate Increase March 24, 2022

PC Reopening Plan
PC ARP Temporary Rate Increase February 24, 2021​​
PC ARP Temporary Rate I​ncrease October 15,, 2021​
Preventive Measures

Electronic Visit Verification (EVV) Information​
Gainwell​ Edit/Billing September 2024
Denied/Rejected Claim​s due to NPI
EVV ​Memo
Preparing WV for EVV Presentation
National Provider Identifier (NPI) Enrollment Instructions
NPI Quick Reference Guide
NPI Electronic File Interchange Summary
 

West Virginia Incident Management System ​(WV IMS)​
For questions and assistance, please email wvims@acentra.com
For training videos, job aids and the Quick Reference Guide Incident Guide, please click here.
For IMS freque​ntly asked questions, please click here. ​


Provider Information
WV Clearance for Access: Registry & ​Employment Screening (WV CARES​)
WV CA​RES Locations


Provider Training
Fall 2023 Joint Home and Community-Based Services Training - Camp Dawson​

Policy Clarifications/Memos

Personal Care Rate Change
PC-CCR Letter January 2019
IDDW-PC Clarification of Dual Services-Respite   August 2018
Providing PC Services for Dual Waiver Members with No Waiver Worker August 2018
CPS Reporting Memo
BMS Guidance on Legal Guardians/Medical Power of Attorneys May 2018
Guardianship Q&A Follow-Up   July 2018
First Aid Training Qualifications Change

Certificate of Need Memo
DHHR Pause on Transition of PC to Managed Care 
Personal Care MCO Notice
RN Initial Contact Form

Provider Monthly Questions and Answers
Archived Monthly Questions and Answers