Department of Human Services WV Bureau for Medical Services
Department of Human Services
WV Bureau for Medical Services
Department of Human Services
WV Bureau for Medical Services

Program Contact Information

For information concerning procedure codes and diagnosis codes refer to Chapter 100, General Information

 

​Service ​Person or Company ​Phone Number Fax Number
​Home Health Program Manager

​Miranda Walker, Program Manager
Bureau for Medical Services
350 Capitol Street, Room 251
Charleston, WV  25301

​304-352-4221 ​304-558-1542
Claims Processing ​ ​Fiscal Agent - Gainwell Technology
PO Box 3766
Charleston, WV 25301

​1-888-483-0793 Providers

1-888-483-0797 Members

​304-348-3380
​Prior Authorization ​KEPRO HealthCare
Medical Reviewer
1007 Bullitt Street
Charleston, WV  25301

1-800-346-8272, ext. 4401 - For Customer Service or Clinical Support

1-844-633-8430

Prior Authorization requests for home health services for Children with Special Health Care Needs (CSHCN)
​Office Of Maternal, Child and Family Health
Children with Special Health Care Needs Program
350 Capitol Street, Room 427
Charleston, WV 25301

​304-558-5388  or

1-800-642-9704

​304-558-8468