Program Contact Information

For information concerning procedure codes and diagnosis codes refer to Chapter 100, General Information

 

​Service ​Person or Company ​Phone Number Fax Number
​Home Health Program Manager

​Miranda Walker, Program Manager
Bureau for Medical Services
350 Capitol Street, Room 251
Charleston, WV  25301

​304-352-4221 ​304-558-1542
Claims Processing ​ ​Fiscal Agent - Gainwell Technology
PO Box 3766
Charleston, WV 25301

​1-888-483-0793 Providers

1-888-483-0797 Members

​304-348-3380
​Prior Authorization ​KEPRO HealthCare
Medical Reviewer
1007 Bullitt Street
Charleston, WV  25301

1-800-346-8272, ext. 4401 - For Customer Service or Clinical Support

1-844-633-8430

Prior Authorization requests for home health services for Children with Special Health Care Needs (CSHCN)
​Office Of Maternal, Child and Family Health
Children with Special Health Care Needs Program
350 Capitol Street, Room 427
Charleston, WV 25301

​304-558-5388  or

1-800-642-9704

​304-558-8468

 

350 Capitol Street | Room 251 | Charleston, WV 25301 | Phone: (304) 558-1700 | Contact Us | Site Map
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