Non-emergency, Non-Ambulance Transportation (NEMT) Information for Providers

The West Virginia Bureau for Medical Services contracts with LogistiCar to provide non-emergency, non-ambulance transportation to eligible medical appointment for Medicaid members. 

LogistiCare is always looking for high quality transportation providers.  If you are interested in applying to be NEMT provider, please visit: for more information. 

If you are a Health Care Provider you can schedule trips for patients, for more information please click here for the LogistiCare's Provider brochure.  LogistiCare's  customer service center is open from 7 a.m. to 6 p.m., Monday through Friday for scheduling routine appointments. Additionally, urgent requests and hospital discharges are taken 24 hours a day, seven days a week. Please call 1-844-549-8353 to phone in transportation requests. You may also schedule trips online at

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