Department of Human Services WV Bureau for Medical Services
Department of Human Services
WV Bureau for Medical Services
Department of Human Services
WV Bureau for Medical Services

Non-Emergency Medical Transportation (NEMT) Information for Members

​​Non-Emergency Medical Transportation (NEMT) is available to Medicaid members for transportation to West Virginia Medicaid covered services. All non-ambulance transportation is managed and scheduled through the statewide Broker, Modivcare.  On September 1, 2018, Modivcare began managing the West Virginia Medicaid NEMT services with three goals:

  • Provide​ members with safe and reliable transportation services;
  • Save costs; and 
  • Reduce the occurrence of fraud, waste and abuse.

How to Use NEMT Services brochure
How to Use NEMT Service brochure (Spanish Version)​
How to Use NEMT Services fact sheet
Reimbursement Tri​p Log
LogistiCare Wallet Card (update pending)

To learn more about ​Modivcare please visit their website at https://www.modivcare.com/​ ​.​