Non-Emergency Medical Transportation (NEMT) Infomation for Members

Non-Emergency Medical Transportation (NEMT) is available to Medicaid members for transportation to West Virginia Medicaid covered services. All non-ambulance transportation is managed and scheduled through the statewide Broker, LogistiCare.  On September 1, 2018, LogistiCare began managing the West Virginia Medicaid NEMT services with three goals:

  • Provide Medicaid members with safe and reliable transportation services;
  • Save costs; and 
  • Reduce the occurrence of fraud, waste and abuse.

How to Use NEMT Services brochure
How to Use NEMT Service brochure (Spanish Version)
How to Use NEMT Services fact sheet
Reimbursement Trip Log
LogistiCare Wallet Card

To learn more about LogistiCare please visit their website at

350 Capitol Street | Room 251 | Charleston, WV 25301 | Phone: (304) 558-1700 | Contact Us | Site Map