Families with children may be eligible for assistance programs that can provide them with food and shelter costs, help paying utility bills, and educational resources. Please see the information below for more information.
Click the graphic below to view the Bureau for Family Assistance Program Resource Guide:
This page includes information about child care assistance, as well as links to early childcare resources for providers and parents, such as:
-
WV Head Start and Early Head Start Programs
- WV Pre-K
- Tiered Reimbursement
- Resource and Referral Professional Development Teams
- WV Early Childhood Training Connections and Resources
- WV Breastfeeding Friendly Child Care Designation
- West Virginia Infant/Toddler Specialists Network
- Early Care Share West Virginia
20% Discount Program
The Special Reduced Rate Service Program (20% Utility Discount Program) was established by West Virginia state government to assist eligible participants in receiving a 20 percent discount from their gas, electric and water companies. If you are a recipient of SNAP and over age 60, SSI and over age 18, or WV WORKS, you may be eligible.
For more information about the 20% Discount Program, contact your local DHHR office. Click
here for a list of all county offices.
Disaster Programs
When a disaster is declared you must first complete a FEMA application by calling 1-800-621-FEMA (3362) or by going online
here.
After contacting FEMA, you can call 1-866-982-4685 for information regarding programs administered by the State of West Virginia and the West Virginia Department of Health and Human Resources.
West Virginia Other Needs Assistance (ONA) Program
Money is awarded for necessary expenses and serious needs caused by disaster. This includes medical, dental, funeral, personal property, transportation, moving and storage, and other expenses that are authorized by law. To receive money for needs other than housing that are the result of a disaster, you must have accepted assistance from all other sources for which you are eligible such as insurance proceeds or Small Business Administration (SBA).
For more information about the ONA program, contact your local DHHR office. Click
here for a list of all county offices.
Non-Emergency Medical Transportation (NEMT)
NEMT reimburses recipients of Medicaid and the Children with Special Health Care Needs programs for the cost of transportation associated with receiving medical services. Payments are made to the client or transportation providers and can include meals, lodging and turnpike tolls when required.
Child Support
The Bureau for Child Support Enforcement (BCSE) assists in establishing paternity, child support and medical support, even if the parties are out-of-state. After establishing orders, BCSE collects and distributes your support, including spousal support and modifies existing child support orders.
Should you have questions about child support services, contact the BCSE Customer Service Unit at 1-800-249-3778.