Bureau Leadership
Commissioner
Janie Cole
Deputy Commissioner of Programs and Policy
Kent Nowviskie
Deputy Commissioner of Field Operations
Tina Mitchell
Deputy Commissioner of Finance
Melissa Rosen
Deputy Commissioner of Quality Assurance
Penny Wagoner
Director of Human Resources
John Osborn
Assistant to the Commissioner
Tina Amburgey
Additional information about bureau leadership may be found on the Bureau for Family Assistance organizational chart.
For state, regional, and county management staff contact information, download the Bureau for Family Assistance State/Regional/County Management Staff contact list and Regions Map.
Need specific county information? Click here for a list of Department of Human Services County Offices and their contact information.
Mission Statement
The Bureau for Family Assistance provides services and supports that help West Virginians overcome barriers to stability and self-sufficiency.
Vision
A West Virginia built on stable and self-sufficient families creating thriving communities.
Values
We serve West Virginians with integrity, innovation, accountability, and respect.
Location
350 Capitol Street, Room 730
Charleston, WV 25301
Contact Us
Phone: (304) 205-6357
Fax: (304) 558-4194
Click here for a list of Department of Human Services County Offices.