Agency Header

Bank Card Information

Chase Bank Debit Card

Please spend all the assets on your Chase Bank Debit Card since they are being replaced by the KeyBank Card.

If you have any questions about your Chase Bank Debit Card or need to report a lost or stolen Chase Debit Card, please call 1-866-848-6088.

New West Virginia BCSE Debit Card:  KeyBank

If you have not received your New KeyBank Debit Card, please call your local office
To report a lost or stolen KeyBank Card, call KeyBank Customer Service at 1-866-295-2955.

Convenient Access to your funds
Visit for account information, frequently asked questions, and terms and conditions.
Activate your card by calling 1-866-295-2955.
    -Establish your 4-digit PIN for making ATM withdrawals and retail purchases.
    -Don't forget to sign your card!
    -Unlimited transactions at no charge at retailers across  the US.
    -Unlimited online purchases at no charge.
Access to Cash:
    -Teller assisted withdrawals at KeyBank and Master Card Member bank branches.
    -ATM withdrawals at KeyBank and partner ATMs.
    -Locate KeyBank ATM locations at
24/7 Customer Support:
    -Access to view balances, transactions, and monthly statements at no charge.
    -Access a live agent at 1-866-295-2955
KeyBank Schedule of Card Fees
KeyBank Terms and Conditions