Parents

Pay Online at West Virginia Support Payment Center:

Click here to make a payment by Credit or Debit Card

Click here to make a payment by Electronic Check

Pay by Phone:

1-866-842-7317 (automated system)

1-800-385-7097 (live person)

Pay by Mail:

Send your check or money order (NO CASH) along with a Payment Coupon

to ensure proper credit to:

Bureau for Child Support Enforcement

PO Box 247

Charleston, WV 25321

Support Payment Information​:

Click here to sign up for regular alerts on your child support payments. (Click here for instructions.)

Questions:

Please contact the Customer Service Unit at dhhrbcsecsu@wv.gov or 1-800-249-3778
(For Kanawha County: 304-558-4665).

Employers

Electronic Payments:

Child Support Direct (Employer Portal)

Smart e-Pay               (This payment option is FEE FREE)

NACHA Guidelines

Pay by Mail:

Send your check or money order (NO CASH) along with a Wage Assignment Transmittal to ensure proper credit to:

Bureau for Child Support Enforcement

PO Box 247

Charleston, WV 25321

Questions:

Please contact the Employer Relations Unit at dhhrbcseeru@wv.gov or 1-800-249-3778
(304-558-4665 in Kanawha County).