Parents​
 

Pay Online at the SMART West Virginia ChildSupport Payment Center:

Click here to make a payment electronically.

There are two options to make a payment on our SMART portal using the link above:

Request the process of a one-time or recurring bank draft (no fee for this choice); OR

Request the process of a one-time payment by debit or credit card. Please be aware that this option has a fee of 2.5% of the payment amount.

Pay by Phone:

1-855-303-0094 (automated system), can only accept a one-time payment by debit or credit card. Please be aware that this option has a fee of 2.5% of the payment amount.​

​Pay by Mail:

  Send your check or money order (NO CASH) along with a Payment Coupon to:

​​  Bureau for Child Support Enforcement

 ​ PO Box 247

  Charleston, WV 25321

Support Payment Information​:

Click here to sign up for regular alerts on your child support payments. (Click here for instructions.)

 Questions:

Please contact the Customer Service Unit at dohsbcsecsu@wv.gov or 1-800-249-3778
(For Kanawha County: 304-558-4665). ​

Employers

Electronic Payments:

Child Support Direct (Employer Portal)

Smart e-Pay               (This payment option is FEE FREE)

NACHA Guidelines

Pay by Mail:

Send your check or money order (NO CASH) along with a Wage Assignment Transmittal to ensure proper credit to:

​Bureau for Child Support Enforcement

PO Box 247

Charleston, WV 25321

Questions:

​Please contact the Employer Relations Unit at dohs​bcseeru@wv.gov or 1-800-249-3778
(304-558-4665 in Kanawha County).