Aged and Disabled Waiver Program (ADW) is a long-term care alternative that provides services that enable an individual to remain at or return home rather than receiving nursing home care. The goals and objectives of this program are focused on providing services that are person-centered, promote choice, independence, participant-direction, respect, and dignity and community integration.
Please contact the following individuals if you have questions:
Policy and General Information regarding the ADW
LuAnn Summers, MS, LPC, Program Manager
ADW Waiver
Bureau for Medical Services
350 Capitol Street, Room 251
Charleston, WV 25301
Phone: (304) 356-4913
Fax: (304) 558-4398
Email: LuAnn.S.Summers@wv.gov |
Provider Reviews, Policy Questions, RN Issues, Provider Openings/Certification Information
Arlene Hudson, Director of Medicaid Operations
Bureau of Senior Services
Phone: (304) 558-2241 ext. 128
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Complaints, Incident Management Reporting, Quality Initiatives and Quality Council Information
Cecilia Brown, Program Manager, Quality
Bureau of Senior Services
Phone: (304) 558-2241 ext.122
Email: cecilia.a.brown@wv.gov |
Personal Options (self-direction in the ADW) Information
Susie Layne, Program Manager, Personal Options
Bureau of Senior Services
Phone: (304) 558-2241 ext. 134
Email: susie.a.layne@wv.gov |
ADW Hearings and Closures Information
Tamra Grueser, RN, Hearing Coordinator
Bureau of Senior Services
Phone: (304) 558-2241 ext. 137
Email: tamra.r.grueser@wv.gov
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Transfer Information
Cathy Richardson, Transfer Coordinator
Bureau of Senior Services
Phone: (304) 558-2241
Email: Cathy.J.Richardson@wv.gov |
Member Enrollment and Monthly Reports Information
Barbara A. Paxton, Coordinator
Bureau of Senior Services
Phone: (304) 558-3317
Email: Barbara.A.Paxton@wv.gov
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Continuing Certification Information
Jennifer Fazzolari, Coordinator
Bureau of Senior Services
Phone: (304) 558-2241 ext. 143
Email: jennifer.j.fazzolari@wv.gov |
For all other information
Arlene Hudson, Director of Medicaid Operations
Bureau of Senior Services
Phone: (304) 558-2241 ext. 128
Email: Arlene.m.hudson@wv.gov
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Billing Questions
Molina Health Care Solutions at (304) 348-3360 or (888) 483-0793
Authorization Verification
KEPRO at (844) 723-7881
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Managed Enrollment List Questions
Tami Shamblin
A&D Waiver Lead Staff, KEPRO
Phone: (844) 723-7811
Email: tlshamblin@kepro.com |
For information regarding the Pre-Admission Screening process or to schedule an appointment contact:
KEPRO at (844) 723-7811 |
The mailing address for the Bureau of Senior Services is:
1900 Kanawha Blvd., East
Charleston, WV 25305