West Virginia

Department of
Health & Human Resources

City of Kenova Has Reopened Water Intake on the Big Sandy River; Water Service Is In Process of Being Restored


The West Virginia Department of Health and Human Resources, Bureau for Public Health (BPH) is announcing the City of Kenova has reopened their water intake on the Big Sandy River following acceptable raw water sampling.  Currently, the City of Kenova is issuing a Boil Water Advisory to its 3,777 customers.   It is expected the Boil Water Advisory will stay in effect until pressure has been restored in all lines and water test results for bacterial testing is completed.    

Meanwhile, raw water testing will continue in the river until such time that the submerged towing vessel has been removed by the salvage company as directed by the Coast Guard. 
 It may take some time for all service areas to be restored.  Bottled water remains available at distribution points in Kenova in which the city is facilitating for residents in need. 


BPH will continue to monitor the situation with the West Virginia Department of Environmental Protection and other state agencies, while coordinating with the City of Kenova.   

Contact Information

Media contact: DHHRCommunications@wv.gov or (304) 558-7899